COVID-19 CORONAVIRUS UPDATE

 

Due to the recent onset of the COVID-19 virus our typical operations have changed to better take care of our customers and employees.  We are OPEN here at Juniper Auto Body (unless forced to close) during our regular business hours, however we will be changing some processes.  Typically we invite anybody to come to the shop for an estimate on their vehicle.  We now are asking that all customers give us call to discuss other options for obtaining and estimate in order to schedule repairs for your vehicle.  We are offering FREE Pickup and Delivery of your vehicle for any collision repair.

We are now offering a "Drive Thru" estimating procedure.  Simply pull in the parking lot, give us a call and we will send an estimator to look over your vehicle.  All estimates will be e-mailed unless requested otherwise.  While we firmly believe there is no complete estimate without a thorough disassembly and repair plan, we can get a general idea of the time necessary to repair your vehicle and schedule it in for repairs properly.

The next option is to e-mail us photos of the damage and other required photos for your insurance claim.  Give us a call and we can explain the pictures we need to have to get as accurate of an estimate as possible.  Again, these photo estimates especially are not complete estimates, as we need the vehicle in the shop for a disassembly to properly inspect for damage.  Photo estimates can also help with the scheduling of your repairs.

Another option we are offering is ON SITE estimates at your residence or work (locally).  We can come to your location and inspect the vehicle for damage, all we need is for you to have it at a safe, accessible location for us to take photos and prepare our preliminary estimate.

All these options will minimize contact and benefit our customers and employees.  Of course all these options are provided FREE of charge to our customers.  We understand dealing with accidents can be a hassle regularly, now the process can be even more troublesome.  Our goal is to make it as stress free and safe as possible.

All vehicles being worked on will be sanitized prior to repairs and also carefully sanitized prior to delivery.  Your satisfaction and safety is always our primary concern.  We thank you for your understanding in our revised procedures and look forward to providing you with an outstanding experience.  If there is anything else we can do to help, please let us know.

Thanks,

The whole team at Juniper Auto Body